Shornur Co-operative Service Bank Ltd.
Shornur Co-operative Service Bank Ltd. is committed to ensuring transparency and customer satisfaction in all services provided through our website and banking facilities.
This Refund and Cancellation Policy outlines the terms and conditions governing cancellation of services and refund of payments made through our online platform.
❌ CANCELLATION POLICY
Customers who wish to cancel any service request initiated through our website may do so by contacting us through the official “Contact Us” section available on our website or by visiting the nearest branch of Shornur Co-operative Service Bank Ltd.
Cancellation requests must be submitted within a reasonable time frame before the processing of the requested service begins.
Any cancellation request received after the service has been initiated or processed may not be eligible for cancellation.
Requests received later than 7 working days prior to the completion of the service period will be treated as cancellation for the next applicable service period.
💰 REFUND POLICY
Shornur Co-operative Service Bank Ltd. strives to provide efficient and reliable banking services to all customers.
Refunds may be considered under the following conditions:
- In case of unsuccessful or failed transactions
- In case of duplicate payments
- In case of technical errors during online transactions
- In case of service requests that could not be processed due to system failure or other operational issues
All refund requests will be reviewed and verified by the bank before approval.
If a refund is approved:
- Payments made via debit card, credit card, or online payment gateway will be refunded to the original payment method used at the time of transaction.
- Refund processing may take 7 to 10 working days from the date of approval.
⚠️ IMPORTANT NOTE
Refunds will not be applicable for:
- Services already rendered
- Approved loans or financial products
- Any transaction completed successfully through authorized channels
📞 CONTACT FOR REFUND REQUESTS
For cancellation or refund related queries, please contact:
Shornur Co-operative Service Bank Ltd.
Shornur, Palakkad, Kerala – 679121
📧 Email: scsbankscs@gmail.com
📞 Phone: 0466-2222592