Shornur Co-operative Service Bank Ltd.
Shornur Co-operative Service Bank Ltd. (“Bank”, “We”, “Our”, “Us”) is committed to protecting the privacy and personal information of all visitors and users of our official website.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or use our website and its services.
By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree with the terms mentioned herein, please refrain from using this website.
📄 LEGAL COMPLIANCE
This Privacy Policy is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the applicable rules thereunder, including amendments related to electronic records and sensitive personal data.
This policy is published in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require the disclosure of the manner in which personal data is collected, used, stored, and transferred.
📊 INFORMATION WE COLLECT
To provide our banking and online services effectively, we may collect certain personal information including but not limited to:
- Full Name
- Email Address
- Contact Number
- Age
- Gender
- Address / PIN Code
- Occupation
- Banking Preferences
- Identification Details (as required for service requests)
The information provided by users helps us:
- Improve our banking services
- Provide customer support
- Process service requests
- Enhance website functionality
- Develop new banking products
Information that is publicly available or shared under applicable laws shall not be considered sensitive personal information.
🍪 COOKIES
Our website may use cookies and similar technologies to enhance user experience.
Cookies help us to:
- Understand user preferences
- Improve website responsiveness
- Monitor website traffic
- Customize services based on user interests
Cookies do not collect personal information unless voluntarily provided by the user.
You may choose to disable cookies through your browser settings if desired.
🌐 THIRD-PARTY LINKS
Our website may contain links to external websites for additional information or services.
Please note that:
Shornur Co-operative Service Bank Ltd. is not responsible for the privacy practices or content of such third-party websites.
Users are advised to review the privacy policies of external websites separately.
🔄 INFORMATION SHARING
We do not share your personal information with third parties except in the following situations:
1. Legal Requirement
If required by law, court order, or government authority for:
- Identity verification
- Prevention of fraud
- Investigation of cyber incidents
- Compliance with legal obligations
2. Internal Processing
Information may be shared with authorized employees or service providers strictly for processing customer requests in accordance with this Privacy Policy.
All such parties are obligated to maintain confidentiality and data security.
🔒 DATA SECURITY
We implement appropriate security measures to safeguard your personal information against:
- Unauthorized access
- Data alteration
- Disclosure
- Destruction
All collected data is stored on secured servers protected by firewalls and restricted access.
However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security of data transmitted online.
🔁 POLICY UPDATES
Shornur Co-operative Service Bank Ltd. reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal or regulatory requirements.
Any updates will be published on this page.
🧾 GRIEVANCE REDRESSAL
For any complaints, queries, or concerns regarding this Privacy Policy or data usage, please contact:
Grievance Officer
Shornur Co-operative Service Bank Ltd.
Shornur, Palakkad, Kerala – 679121
📧 Email: scsbankscs@gmail.com
📞 Phone: 0466-2222592